Thursday, June 25, 2009

Shopping Habits

Why do we buy products from one store over another similar store? Is it simply price or convenience or is it more about the intangibles of the experience? Are we persuaded by the ambiance of the store and the friendliness of the staff? The staff at Schafer's is dedicated to customer satisfaction. We strive to treat each and every person with the utmost respect. Our approach is to meet the needs of our customers. We ask questions to better understand those needs and to offer the best recommendation. We do not believe in talking the customer into a more expensive product simply to increase profit. We recommend the product that will satisfy the customer for the lowest possible price. Additionally, if we do not have a product that can help the customer we refer the customer to another store! When was the last time you were at a store and the salesman actually cared enough about meeting your needs that he refers you to a store that can actually help?

Tuesday, June 23, 2009

Schafer's joins the social networking world!

The old saying goes "You can't teach and old dog new tricks", but here at Schafer's that is exactly what we are trying to do. After years of doing things the same way everyday because that's the way we have always done them, we have started pages on Facebook and Myspace, in addition to, launching a new website. Yes times are changing here at Schafer's, however the one thing that will never change is our committment to the community. So, in the meantime check us out on Facebook and Myspace or stop by our new website. Hope to see you all soon!

Scott Richardson

Search This Blog

Followers