Shopping Habits

Why do we buy products from one store over another similar store? Is it simply price or convenience or is it more about the intangibles of the experience? Are we persuaded by the ambiance of the store and the friendliness of the staff? The staff at Schafer's is dedicated to customer satisfaction. We strive to treat each and every person with the utmost respect. Our approach is to meet the needs of our customers. We ask questions to better understand those needs and to offer the best recommendation. We do not believe in talking the customer into a more expensive product simply to increase profit. We recommend the product that will satisfy the customer for the lowest possible price. Additionally, if we do not have a product that can help the customer we refer the customer to another store! When was the last time you were at a store and the salesman actually cared enough about meeting your needs that he refers you to a store that can actually help?